Internal Controls and Training Design for Public Institutions
About Us
ACT Puerto Rico LLC is a consulting firm specializing in internal controls and training design for public institutions. We help government agencies, educational institutions, municipalities, and public-serving organizations strengthen operations, improve compliance, and build workforce capability.
Our work combines institutional consulting, process improvement, and performance-focused training design to support stronger execution, clearer procedures, and more effective public service. We develop practical solutions that help organizations document critical processes, strengthen internal controls, prepare for audit scrutiny, and equip staff with the knowledge and tools needed to perform effectively.
With more than 20 years of experience in the U.S. federal government, our team brings expertise in public administration, budgeting, compliance, auditing, and workforce training. This background allows us to understand the operational and regulatory demands facing public institutions and to deliver solutions that are both technically sound and operationally useful.
ACT Puerto Rico LLC is registered in SAM.gov under UEI FJV5QQ2QM9M8 and in the Puerto Rico RUP-ASG vendor registry under Supplier No. 202561897, making the company eligible to pursue contracting opportunities with both the U.S. Federal Government and government entities in Puerto Rico.
We support non-profit organizations
At ACT Puerto Rico, we understand the vital role nonprofit organizations play in strengthening communities. We support nonprofits through proposal development, administrative guidance, and compliance-focused assistance that helps them operate effectively and pursue funding opportunities with confidence.
Click here for our Spanish content on Propuestas.
Experts in training design
At ACT Puerto Rico, we design customized training solutions tailored to the needs of your team. Our approach is grounded in instructional design principles and may include needs assessment, gap analysis, learning objectives, content development, and the use of models such as ADDIE to create practical and effective learning experiences.
Click here for more information about our training methodology.
Vision
To become a leading consulting firm in Puerto Rico supporting public institutions through internal controls, process improvement, and training solutions that strengthen performance and accountability.
Mission
To deliver consulting and training solutions that help public institutions improve compliance, strengthen operations, and develop the capability of their workforce.
Core Capabilities
ACT Puerto Rico LLC provides consulting and training design services that help public institutions strengthen internal controls, improve processes, and build workforce capability.
Internal Control Assessment and Improvement
We assess existing control practices, identify vulnerabilities, and support the development of stronger internal control structures aligned with operational needs.
Compliance Support and Audit Readiness
We help organizations strengthen compliance practices, organize supporting documentation, and prepare for oversight, monitoring, and audit requirements.
Process Improvement and Workflow Analysis
We review administrative and operational processes to identify inefficiencies, clarify responsibilities, and improve execution.
Standard Operating Procedures (SOPs) and Operational Documentation
We develop SOPs, manuals, protocols, and job aids that support consistency, accountability, and day-to-day operations.
Performance-Focused Training Design
We design training solutions aligned with job performance, institutional priorities, and real workplace application.
Training Materials and Instructional Resources
We create guides, handouts, job aids, and other instructional tools that support learning transfer and practical use.
Training Evaluation and Learning Measurement
We support the evaluation of training effectiveness through structured methods that help organizations assess learning and performance outcomes.
Workforce Capability Development
We help institutions strengthen staff knowledge, improve execution, and build internal capacity that supports long-term performance.
Why Choose ACT Puerto Rico as Your Consulting Firm
Institutional Experience
We bring more than 20 years of experience working in government and educational environments, supporting the design of programs, processes, and training solutions within highly regulated settings. We understand how public institutions operate and how to strengthen performance from within.
Evidence-Based Approach
Our work is grounded in process analysis, institutional practices, and identified needs. We develop solutions based on real findings so that each engagement addresses verified priorities and supports stronger institutional performance.
Tailored Solutions
We do not rely on generic models. We design training, tools, manuals, and operational solutions aligned with each organization’s structure, culture, and mission requirements.
Capacity Building and Sustainability
Our goal is to leave lasting capability behind. We strengthen staff knowledge and operational capacity so that improvements can be sustained, replicated, and continue to generate value over time.
Let’s Talk
If your organization is ready to strengthen internal controls, improve processes, and build workforce capability, ACT Puerto Rico is ready to help.
Contact us to discuss how we can support your organization with practical consulting and training solutions.
gabo@act-puertorico.com
Managing Partner
ACT Puerto Rico
Wilderman García
Managing Partner
ACT Puerto Rico
Email
gabo@act-puertorico.com
Mobile
(939) 346-7070
LinkedIn
www.linkedin.com/in/gabovillegas
Número de Seguro Social Patronal
66-1111784
UEI
FJV5QQ2QM9M8
Registro Único de Proveedores (Administración de Servicios Generales)
#202561897
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